POSITION: Telephone Operator/Receptionist
WORK HOURS: Full-time, 40 hours/week
ANNUAL SALARY: Ordinarily Resident (OR): FSN-4; US$6,115(Starting Salary)
The U.S. Mission in Hanoi, Vietnam is seeking eligible and qualified applicant for the position of Telephone Operator/Receptionist in its Information Resource Management (IRM).
BASIC FUNCTION OF POSITION
Incumbent of this position will serves as U.S. Embassy Hanoi telephone operator/Receptionist at the Embassy.
Applicants must address each required qualification listed below with specific information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.
1. EDUCATION: Completion of secondary school (Grade 12) is required.
2. EXPERIENCE: At least one year experience as a telephone receptionist and/or switchboard operator is required.
3. LANGUAGE: Level 3 (Good working knowledge) Speaking/Reading/Writing English is required (this will be tested).
Level 4 (Fluent) Speaking/Reading/Writing Vietnamese is required.
4. SKILLS AND ABILITIES: Must be capable of operating both Mitel and Nortel operator consoles and peripheral equipment, automatic telephone threat recorder devices and PC based programs and equipment. Must be able to determine operational status of all equipment and report non-functioning equipment or telephone lines to the appropriate internal or external test and repair office.
5. JOB KNOWLEDGE: Must have knowledge of mission organizational structure, functions, names of department heads and employees to perform effectively in the telephone operator position.
HOW TO APPLY:
Please submit your DS-174 form, CV (in English) and your copies of Degrees and certificates that support the position’s educational requirement (required) to email address: jobs.for.ngo.hanoi@gmail.com. Title: U.S Embassy_ Telephone Operator/Receptionist _Candidate’s full name
Deadline: 26/11/2016
Any question please contact Ms. Quyen: 043.8265118
Download DS-174 Form: https://drive.google.com/file/d/0B-ukPqr942bpWlFXeFBxbUROQlk/view?usp=sharing