JOBS DESCRIPTION
U.S. MISSION VIETNAM – U.S. EMBASSY IN HANOI
Vacancy Announcement Number: 2017 – 35(B)
OPEN TO: All Interested Candidates/All Sources
POSITION: Visa Assistant
WORK HOURS: Full-time, 40 hours/week
ANNUAL SALARY: Ordinarily Resident (OR): FSN-6; US$7,767(Starting Salary)
Not-Ordinarily Resident (NOR): FP-8; US$37,698(Starting Salary)
*Final grade/step for NORs will be determined by Washington.
ALL ORDINARILY RESIDENT (OR) APPLICANTS (See Appendix for definition) MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.
The U.S. Mission in Hanoi, Vietnam is seeking eligible and qualified applicant for the position of Visa Assistant in its Consular Section (CONS).
NOTE: Due to the high volume of applications received, we will only contact applicants who are qualified and will be invited for further testing and/or interview. Thank you for your understanding.
BASIC FUNCTION OF POSITION
Incumbent of this position will perform all functions associated with processing Non-Immigrant Visa (NIV) applications, such as intake, data entry, biometric collection, visa printing, document pass-back, and assisting consular officers with interpretation as needed during interviews. He/she will respond to visa inquiries and will be the primary point-of-contact for the diplomatic visas portfolio. The incumbent will also share visa referral and outreach program responsibilities with another team member, and may be responsible for other tasks as assigned.
The incumbent will report directly to the Supervisory Consular Assistant and will be reviewed by the Non-Immigrant Visa Unit Chief.
QUALIFICATIONS REQUIRED
Applicants must address each required qualification listed below with specific information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.
1. EDUCATION: College or university studies is required.
2. EXPERIENCE: At least one year of experience in the area of visa work, other related work in the consular field, or similar work involving the application of relatively complex regulatory or legal material.
3. LANGUAGE: Level 4(Fluent) Speaking/Reading/Writing English is required (this will be tested).
Level 4 (Fluent) Speaking/Reading/Writing Vietnamese is required.
4. SKILLS AND ABILITIES: Must be able to deal with customers in a professional and courteous manner, and to work under pressure. Must have advanced keyboarding and data entry skills, basic mechanical skills, mathematical skills. Knowledge of Microsoft office and IT software knowledge involving the most common used social media and the internet are required. Must have the ability to translate/interpret professionally English to Vietnamese and vice versa. Must have excellent organizational, interpersonal skills, ability to work as a team, ability to perform multitask.
5. JOB KNOWLEDGE: Must have a solid understanding of Vietnamese law as it pertains to marriage, personal property, civil rights and immigration, as well as of the national and provincial education systems.
How to apply
Interested candidates please send form DS-174 (attached below), CV and scanned qualifications to email jobs.for.ngo.hanoi@gmail.com before the deadline: 15/6/2017.
Any questions, please contact 043.8265118 (Ms.Tram)
Download DS-174 Form: https://drive.google.com/file/d/0B-ukPqr942bpWlFXeFBxbUROQlk/view?usp=sharing